- Email Technology Updates: On Tuesday, January 19, 2021, we updated the email technology used in some sites. In-product banners have been posted to the Admin portals for the sites that were affected. Email deliverability will not be impacted with this update; however, custom sender addresses will revert back to the default “no reply” addresses if re-authentication isn’t completed by Thursday, January 28, 2021.
- SurveyMonkey Apply: This upgrade requires that you re-authenticate your site’s custom sender email domain(s) via DKIM. For Apply-specific instructions on how to accomplish this, please refer to this help article.
- FluidReview: This upgrade requires that you re-authenticate your site’s custom sender email domain(s) via DKIM. We also advise that you check trigger email senders throughout your site as well. For FluidReview-specific instructions on how to accomplish this, please refer to this help article.
- Bug Fix: Some sites experienced an issue where emails would be sent through an unverified sender and fail to deliver. This has been resolved, and emails will now only be sent through verified email senders.
